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The general terms and conditions set forth below shall apply to all sales of goods by Zuriell and its partners through the online store www.zuriell.ro to the Buyer and may be modified at any time by Zuriell without prior notice.

Thus, the following terms shall mean:

Buyer – the natural person / legal person or other legal entity issuing an Order.

Seller – ZURIELL, with the trade name ZURIELL DOT SRL, having its registered office at Strada Drumul Agatului nr 66A, et 3, ap 14A, sector 1, Bucharest, CP 013907, registration number at the Trade Register J40/23114/2022, CUI RO47208211.

Goods – any product, including the documents and services mentioned in the Order, to be supplied by the Seller to the Buyer.

Order – an electronic document which is a form of communication between the Seller and the Buyer, by which the Seller agrees to deliver the Goods and the Buyer agrees to receive these Goods and to make payment for them.

Contract – an Order confirmed by the Seller.

Intellectual Property Rights – all intangible rights such as know-how, copyright and rights in kind in copyright, database rights, design rights, design rights, patents, trademarks and domain name registrations for any of the above.

Website – the domain www.zuriell.ro and its subdomains.


By accessing www.zuriell.ro, using, visiting, buying products or sending e-mails to our company, communication is made electronically, and the user is deemed to consent to receive notifications from us electronically, including communications by e-mail or by advertisements on the site.


The entire content of the www.zuriell.ro website, including, but not limited to, text, images, graphics, buttons, programs, web graphics, scripts and any other data, is the property of our company and/or its associates and/or its partners and/or its suppliers and is protected under copyright law and laws on intellectual and industrial property rights. Their combination (the design of the site) is the exclusive property of our company and is protected by the Copyright Act and the laws on intellectual and industrial property. The use of any of the elements listed above without the written consent of our company is punishable by law.

All software used on this site is the property of our company or its software suppliers and is protected by copyright law. Access to the site. Our company grants the user limited access, for personal use, to this site and does not grant the user the right to download or modify part or all of the site, to reproduce part or all of the site, to copy, sell/resell or exploit the site in any other way, for commercial purposes or contrary to the interests of our company, without our company’s written consent.


On the www.zuriell.ro website, the user is responsible for all activities that occur by accessing the personal account and password. Our company cannot be held responsible for errors arising from the user’s negligence regarding the security and confidentiality of his/her account and password. The user’s personal data may be used by our company and its suppliers only for the stated purpose of this site. The information in the registration account, as well as the data in the order form will be used to send the user confirmation of orders, information about possible promotions, etc. Personal data may however be transmitted to the authorities entitled to verify commercial transactions or to other authorities entitled to carry out any checks justified by law, if requested in accordance with the laws in force. Persons who use a false e-mail address or send electronic messages or any other communication in the name of another natural or legal person or in the name of any other entity will be punished in accordance with the laws in force. Our company has the right (but not the obligation) to delete any such content identified on the site. 

Our company will not be liable nor will it be able to be obliged to any kind of compensation for any kind of damage caused by such communications. In case of sending or displaying materials/documents, the user is deemed to grant our company and its affiliates/associates the non-exclusive, unlimited, free, irrevocable and retransferable right to use, reproduce, modify, adapt, publish, translate, create derivative works, as well as the right to distribute, present these contents anywhere in the world, by any means. You also grant our company and its affiliates/associates or those to whom it transfers the license the right to use the name you associate with such content. The user warrants that he/she has all rights to the content that he/she displays or transmits on the site, by whatever means, in such a way that, by using this content, he/she does not cause damage to any person. Our company does not assume any responsibility for the content of messages/communications posted/transmitted by a user via the site.


Our company guarantees the security and confidentiality of data hosted and transmitted through its computer system. However, the company does not assume responsibility for any loss of information caused by any defects or errors in the software with which the site is designed and hosted, nor does it guarantee that the site, server/servers or emails sent by www.zuriell.ro do not contain viruses or other harmful components. The company is also not responsible for any failures that endanger the security of the server on which the website is hosted.


Payment is made at the time of placing the order on the site by debit or credit card or cash on delivery.


By using (visiting or buying products) the site, the user agrees that the Romanian laws will govern the above Terms and Conditions of Use and any dispute of any kind that may arise between the user and our company and its associates/partners/affiliates. In the event of any disputes between our company and its customers, we will first attempt to resolve them amicably. If amicable settlement is not possible, the conflict will be settled in court, in accordance with the Romanian laws in force.


The company guarantees the security and confidentiality of data stored and transmitted through its computer system. This information may be used by us to send the user confirmation of orders, various special offers, possible promotions, etc. Also, the information collected through the forms filled out when creating a personal account may be used by us to develop demographic estimates about the customers of the site www.zuriell.ro, in order to improve the services offered to them, respecting the provisions of the laws in force. Our company does not encourage SPAM, does not provide your email address to third parties (individuals or companies), does not sell or offer to third parties email addresses obtained through the site www.zuriell.ro. Also, the Company does not disclose your personal data to other persons accessing the pages of this site without your explicit consent. However, your personal data may be transmitted to the authorities entitled to verify commercial transactions or to other authorities entitled to carry out any checks justified by law, if so requested in accordance with the laws in force. Our company guarantees the security and confidentiality of data hosted and transmitted through its computer system. This information can only be used by us to send the user confirmation of orders, various special offers, promotions, etc.


What are cookies?

A cookie is a text file that contains small pieces of information sent to your browser and stored on your computer, mobile phone or other device when you visit a website. This cookie file sends information back to the site whenever you revisit it.

Cookies can be permanent (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies) which are only valid until you close your browser window. Cookies can be first-party cookies, which are set by the site you visit, or third-party cookies, which are set by a site other than the one you visit.

How does Zuriell use cookies?

We use cookies to improve the functionality of our sites, to help you navigate more efficiently from page to page, to remember your preferences and generally to improve the user experience.


The cookies we use on our website may fall into the following categories (as per the International Chamber of Commerce cookie guidelines):

Strictly necessary cookies:

These cookies are essential for you to be able to browse the site and use the services you have requested, such as accessing secure areas of the site.

We use this type of cookie to manage user registration and authentication. Without these cookies, the services you have requested cannot be provided. These cookies are first-party cookies and may be permanent or temporary. In short, our website will not function properly without these cookies.

Performance cookies:

These cookies collect information about how visitors use a site, for example which pages are most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is aggregated and anonymous.

We use these cookies to:

– produce statistics about how our website is used

– measure the impact of our advertising campaigns.

These cookies may be permanent or temporary, first party or third party cookies. In short, these cookies collect anonymous information about pages visited and advertisements viewed.

Cookies for functionality

These cookies allow a site to remember things you choose (such as your username, language or country) and provide enhanced, more personal options. These cookies can also be used to provide services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymised and they cannot record your browsing activities on other sites.

We use these cookies to:

– remember if you have already benefited from a particular service

– improve the overall experience across the site by remembering your preferences.

These cookies may be permanent or temporary, first party or third party cookies. In short, these cookies remember the things you choose to improve your user experience.

Advertising cookies:

These cookies are used to limit how many times you see an advertisement, as well as to measure the impact of advertising campaigns.

Advertising cookies are used to manage advertising across the site.

Advertising cookies are placed by third parties, such as advertising companies and their agents, and can be permanent or temporary cookies. In short, they are related to advertising services provided on our site by third parties.

Social cookies – these cookies are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow the distribution of content from www.zuriell.ro on those networks. Iutta.ro does not control these cookies, so for more information on how they work, please check the social network pages.


If you want to restrict, block or delete cookies, you can do so by changing your web browser settings. The steps required differ slightly, depending on the browser you use. Click on any of the browser links below for instructions.

Internet Explorer




Google Chrome






Safari iOS (iPhone, iPad, iPod touch)


If you don’t use any of the above browsers, then your browser’s “Help” function will tell you what to do.

You can also visit http://www.aboutcookies.org for more information on how to manage and delete cookies in different web browsers.

Please remember that certain portions of our sites cannot be accessed unless cookies are enabled and that if you disable cookies, you may not be able to access certain materials or take advantage of all of the features of our sites.

Use of www.zuriell.ro without rejecting cookies or similar technologies denotes visitors’ consent to our use of such technologies and processing of information.


We offer a rewards program called the ZRL Club (“Program”) through www.zuriell.ro. The Program allows an account holder to accumulate and redeem points called “ZRL”, individually and exclusively for your account.

The value of one ZRL is equal to 5 RON

In order to access and redeem the ZRL you have earned; you must first register for an account via the websites.

Earning ZRLs through activities

You can earn ZRL by participating in various activities on our website, www.zuriell.ro. For example, (i) creating your account currently earns you 1 ZRL (ii) account holders currently earn a bonus of 2 ZRL on your birthday. birthday, (iii) following us on Facebook currently earns you 1 ZRL (iv) signing up to our newsletter currently earns you 1 ZRL and (v) following us on Instagram currently earns you 1 ZRL, (vi) you receive 10% of the order value placed on our website in ZRL (excluding shipping and handling fees) (vii) offering a review on the website currently earns you 1 ZRL *only one review per product can be offered (viii) leaving a review on the product currently earns you 1 ZRL *only one review per product can be offered.

These amounts are subject to change.

Redeeming reward points

You can redeem ZRL for eligible products and/or discounts that will be applied to the purchase price of eligible products.

We reserve the right to substitute a reward item of comparable or greater value at our discretion.

ZRLs or applicable rewards may not be applied to previously purchased products and/or services and are only eligible on the next purchase.

For more information on current ways to redeem ZRL for eligible products and rewards, please visit ZRL Club FAQs.

Expiration of reward points

ZRLs will automatically expire twelve (12) months from the date they are earned or if the Program is terminated, whichever is sooner. It is your responsibility to monitor your ZRL account and status Please note that the action of making ZRL redemptions does not qualify as a “purchase” for purposes of this determination.

General Rewards Program Conditions

You agree not to abuse the Program and any social media platform connected to the Program by engaging in conduct that is detrimental to our interests, including, without limitation, attempting to accumulate points or redeem ZRLs in a manner inconsistent with these Terms or the intent of these Terms. , attempting to earn points through illegitimate channels, participating in redemption fraud or modifying the Program or its tools.

We reserve the right at any time to (i) suspend or terminate the Program at any time; (ii) add, modify and/or delete any part of the Program, the points you may earn in connection with the completion of any Eligible Purchases and/or any limitations imposed on the total points you may earn in connection with any Eligible Purchases; and (iii) create, add, remove or otherwise modify the ways in which you may earn and/or redeem Reward Points, at any time, in our sole discretion, with or without notice. The rules for earning Reward Points may include the number of Reward Points earned per activity, how many times Reward Points may be earned for a given activity, the maximum number of Reward Points that may be earned, and criteria for earning Reward Points. We also reserve the right to make activities and rules for activities available only to select account holders and may be based on purchase activity, geographic location, participation level and/or information provided by you.

Any changes we make will be effective immediately upon notice, which we may provide through new Program terms and conditions updated on this page. Your participation in the Program after such notice will be deemed acceptance of such changes. It is your responsibility to check back periodically for any updates and changes.

You may not transfer, replace or redeem ZRL for cash. ZRLs have no cash value. You may not give or transfer ZRLs to anyone else. Once you redeem ZRLs, the redemption cannot be cancelled and is final. Products purchased using ZRLs cannot be returned to us and ZRLs will not be returned to you if you attempt to return such products to us.

The program is not valid in conjunction with other programs we offer. By participating in the Program, you (and, in the case of an eligible minor, your parent or legal guardian) agree (i) to release, disclose, indemnify and hold us, our parents, subsidiaries, affiliates, retailers, advertising and promotion agencies, and all representatives harmless, their respective officers, directors, shareholders, employees and agents (collectively, the “Released Parties”) from any liability or damages that may arise from participation in the Program or from the acceptance, use, misuse or possession of any Rewards Points or products earned, obtained or received through this Program.

Released Parties are not responsible for late, lost, incomplete, delayed, inaccurate, misdirected, undeliverable, misdirected Rewards Points, requests, items or other errors or problems of any kind related to or in connection with the Program, whether printed, typographical, technical, computer, network, human, mechanical, electronic or otherwise, including, without limitation, errors or problems that may arise in connection with the administration of the Program, the tabulation of Rewards Points, the announcement of the Program or in any Program-related materials. Persons found to be tampering with or abusing any aspect of the Program, acting in a disruptive or unsportsmanlike manner, or otherwise not complying with these Terms, as determined solely by us, may be removed from the Program and all Reward Points will be void. Released Parties are not responsible for injury or damage to participants’ or any other person’s computer related to or resulting from participating in this Program or downloading materials from or using the Websites.

All questions or disputes relating to the Program, including but not limited to those involving eligibility, participation, fraud and abuse, will be resolved by us.

Your participation in the Program constitutes permission for us and our designees to use your name, biographical information, likeness, image, likeness and/or statements about the Program for advertising, commercial, promotional and other purposes in any and all media now or hereafter devised, worldwide , in perpetuity, without additional compensation, notice or permission, except where prohibited by law.